Web Site Maintenance Solutions
Be prepared for change on your website!
A Web Maintenence package allows you to adjust and update your Web site periodically, which is essential to keeping an audience interested in returning to your site. With a maintenance package, you can change or edit text, images and other items when you have promotions, specials, and advertisements on your site.
Feature
Standard Maintenance
Webmaster
Hours Per Month
1 Hour Per Month
5+ Hours per Month
When Service Begins
After Web site is Complete
After Web site is Complete
Phone Consultation
Yes, but consumes maintenence time
Yes, but consumes maintenence time
Priority Response Service
Standard Wait Times (<=1 Bus Day)
Head of Queue Priority (<=4 Hours)
Text Editing
Yes
Yes
Broken Link Repair
Yes
Yes
Image Editing
No
Yes
Database Diagnostic & Repair
No
Yes, capped at 2 hours
New Web Based Page Install
Yes
Yes
Script Install / Dev / Fix
No
Yes, capped at 2 Hours
Navigation Changes
No
Yes, capped at 2 Hours
Maintain Online Store
No
Yes
Product Change
Yes (Customer-provided images)
Yes (Customer-provided images)
Form Dev / Install / Fix
Fix only
Yes (within available maintenence time)
Structural Changes
Quote Only
Quote Only
eCommerce Troubleshooting
No
Yes
Training
Yes
Yes